Returns

Our returns page is here to serve you. Our goal is to ensure your full satisfaction with your purchase. If for any reason you are unhappy with your order, we are ready to assist you.

Not satisfied? We will fix this promptly for you.

1. Register

Within 30 days after receiving your order, select the items you want to return and choose the desired return method.

2. Pack

Pack the items you want to return and add the packing slip. Don't forget to remove the old shipping label and/or other labels.

3. Send

Bring your package to a local drop-off point within 3 business days after registration. Deliver the parcel there and receive a shipping receipt via e-mail.

4. Refund

And Voilà! As soon as our warehouse has received your return, you'll receive a refund or a coupon (minus the return costs) within 3 working days.

In short

At Umpire Studios, returns are simple with our 30-day hassle-free return policy. Order with confidence, as our friendly policy makes it easy to return any items that don't fit or you're unsure about. Just send it back to us.

NL / BE / DE / LU

Drop-off / €3,95
-Print your return label and put it on your return
-Return via your local drop-off point
-The return costs shall be deducted from the refund.

DK / FR / AT

Drop-off / €4,95
-Print your return label and put it on your return
-Return via your local drop-off point
-The return costs shall be deducted from the refund.

OTHER EU / UK / WORLDWIDE

Drop-off / At own expenses
1. Bring your parcel to the nearest drop-off point of your choice, pay for it there (with track & trace). You can of course choose which carrier you want to send your parcel with.

Return address:
Umpire Studios
Staarten 1
5281 PK Boxtel
The Netherlands

Our Story

Born from the love of the sport, Umpire Studios is dedicated to creating the best sustainable Tennis and Padel apparel. Combining pure passion with professional insights, hours of testing, and a clear sense of style. All in pursuit of that one goal: Rule the courts