Privacy Policy

Umpire Studios commitment to ensuring the privacy and protection of your personal information in our digital environment

Privacy is key

Effective date: June 8, 2023


Welcome to Umpire Studios! Your privacy is of paramount importance to us. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at [contact info].

In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites or Services immediately.

This privacy policy applies to all information collected through our services (which, as described in our Terms of Service, includes our website and mobile applications), as well as any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the "Services").

1. What information do we collect?

Personal information you disclose to us: We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and services, participate in activities on the Services, or otherwise contact us.

The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the features you use. This information can include your name, email address, postal address, phone number, payment information, and other similar contact data.

Automatically collected information: Some information—such as your Internet Protocol (IP) address and/or browser and device characteristics—is collected automatically when you visit our Services.

2. How do we use your information?

We use the personal information collected for a variety of business purposes described below:

  • To facilitate account creation and the login process.
  • To send administrative information to you.
  • To fulfill and manage your orders.
  • To post testimonials with your consent.
  • Request feedback and to contact you about your use of our Services.
  • To protect our Services.
  • To enforce our terms, conditions, and policies.
  • To respond to legal requests and prevent harm.
  • For other business purposes.

3. Will your information be shared with anyone?

We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations. We do not sell your personal data to third parties.

We employ third-party service providers to perform various business operations on our behalf. In so doing, we may need to share your personal information. Each service provider is required by contract to keep the information confidential and secure and not to use it for any purpose other than the requirements of the contract.

These providers include:

Omnisend: We use Omnisend to manage our email marketing. They will have access to your email address and other information you provide for us to be able to contact you.

Meta: Meta assists us with our advertising efforts, including audience targeting and ad performance measurement.

Google: Google Analytics is utilized to gain insights into how our customers use the Site. The data collected is used by Google to contextualize and personalize the ads of its own advertising network.

Shopify: Shopify provides us with an e-commerce platform. When you make a purchase through our store, your information is processed and stored through Shopify's systems.

4. What are your privacy rights?

You have certain rights in relation to the personal information we hold about you. Depending on the laws of your country, you may have the right to request access to, correction of, deletion of, restriction of processing of, or object to the processing of your personal information.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

6. Changes to this policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Effective date,” and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

7. How to contact us?

If you have questions or comments about this policy, you may email us at [contact info] or by post to:

Umpire Studios
Staarten 1
5281 PK, Boxtel
The Netherlands

We hope you feel secure in our handling and usage of your personal information, and we are open to any queries or concerns that you might have. Your trust is our top priority, and we will always strive to protect your personal data.

Our Story

Born from the love of the sport, Umpire Studios is dedicated to creating the best sustainable Tennis and Padel apparel. Combining pure passion with professional insights, hours of testing, and a clear sense of style. All in pursuit of that one goal: Rule the courts